We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make the UK’s infrastructure accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Innovating participatory design to create a revolutionary control room
Ocean Infinity
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Celebrating Europe's longest street market through Wayfinding
London Borough of Waltham Forest
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Understanding passenger behaviour to help create an award-winning station
London Bridge Station
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Wayfinding to encourage museum exploration and discovery
National Maritime Museum
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Reducing visual clutter by 50% at Europe’s third-largest airport
Schiphol
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Wayfinding to connect three campus sites spread across 400 acres
University of York
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Providing human factors expertise for Denmark's 15-year resignalling project
Banedanmark
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Designing a windfarm control room during the pandemic
Equinor
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Taking the drama out of finding you way around the Apollo Victoria Theatre
Ambassador Theatre Group
Our Clients
Design that connects us
