Our Thinking
Design that connects us
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Wayfinding - Modelling an Exciting Future
By: Chris Girling, Oliver Bennett-Coles Tags: Wayfinding Design, Immersive Technology -
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EV Charging: is V2G a game changer? Not without the consumer
By: Lily McDougall Tags: Human Factors & Ergonomics, Service Design, Accessibility & Inclusive Design, Immersive Technology, Customer Insight -
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EV Charging: it’s not about the Journey, it’s about the Destination
By: David Watts, Phil Nutley, Oliver Bennett-Coles Tags: Human Factors & Ergonomics, Service Design, Accessibility & Inclusive Design, Customer Insight -
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Empathy & the Domino Effect: Inclusive & Accessible Change in the Aviation & Transport Industries
By: Emily Yates, Oliver Bennett-Coles Tags: Accessibility & Inclusive Design -
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Aviation Reset: The Operations Opportunity
Part 2By: Emily Yates, Phil Nutley, Oliver Bennett-Coles Tags: Service Design, Accessibility & Inclusive Design -
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Aviation Reset: The Operations Opportunity
Part 1By: Emily Yates, Phil Nutley, Oliver Bennett-Coles Tags: Operations Design, Service Design, Accessibility & Inclusive Design, Customer Insight -
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How to bring lived experience into your design projects
By: Emily Yates Tags: Accessibility & Inclusive Design -
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Social Access & The Culture and Heritage Sector: The Difference Between a Good & a Great Experience
By: Emily Yates, David Watts, Oliver Bennett-Coles Tags: Accessibility & Inclusive Design -
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Welcome to Mima
By: David Watts, Oliver Bennett-Coles Tags: Human Factors & Ergonomics, Operations Design, Wayfinding Design, Service Design, Accessibility & Inclusive Design, Immersive Technology, Customer Insight -
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How to Improve Urgent Referrals?
The Power of Collaboration and a Service Design ApproachBy: Oliver Bennett-Coles Tags: Service Design